Shipping Policy

Foton Candle currently ships to USA only. We offer free standard shipping on all orders in the US, and packages are shipped via UPS, FedEx or USPS to minimize shipping time and cost. 

SHIPPING TIME

All orders ship out of our manufacturing plant in Fort Smith, Arkansas, USA. The normal processing time for orders is 24-48 hours during business days (Monday - Friday).

After your order has been shipped, delivery time within the United States is typically 2-3 but up to 5 business days depending on the shipping method and location. 

Please keep in mind that during holidays or limited edition launches and restocks, this time may vary. 

Shipping and handling charges are calculated at checkout, and you can select a faster shipping option if you're in a rush to receive your order.

RETURNS & REFUNDS

We stand by the high quality of our products and offer returns & refunds for quality-related issues. Please reach out to us via e-mail info@fotoncandle.com if you have any questions or concerns about your order. Please note we do not offer returns for reasons such as "don't like the scent", you can order scent samples to smell the pearls before ordering a candle. 

We allow cancellations of orders that have not yet been shipped, please contact us at info@fotoncandle.com if you wish to cancel your order for a full refund.