THE MOST VIRAL CANDLE BRAND

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Frequently Asked Questions

  • We offer both unscented and various scented versions in the white color only. You can see all the scent descriptions in one of the images and in the drop-down menu above. Please note all of our colored versions currently only come unscented, but you can add your own scent to them by adding essential or candle fragrance oils close to the wick before lighting it.

  • Nope, you can relight the same wick multiple times and burn it as long as it lasts. Each wick can burn around 12 hours. That said, we give you plenty of wicks with every Foton so you could refresh your candle as often as you'd like to make it look new again.

    You can also cut the wick and re-use the part that hasn't been used yet, or flip the wick to bury the melt pool for zero waste while still making your candle look brand new. Keep in mind cutting the wick will shorten the burn time. 

  • Yes, just choose one of our Scent Free products and add a few drops of your favorite essential oil or candle fragrance oil close to the wick BEFORE lighting it. Please do so at your own risk and comfort level, keeping in mind oils are very flammable and should never be added to a burning candle. You'll find that some oils work better than others, so experiment carefully until you find some that work for you.  It is the user’s responsibility for all modifications made to the candles.

  • Fireproof containers are recommended, but it's possible to also use other containers safely as long as they're big enough. The key is to prevent the melt pool from reaching the container edge and to keep the container from heating up while burning. Generally, that means 4" minimum container width at the narrowest part for a single wick but test it carefully and make sure the container is not heating up while burning.

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Customer Reviews

Based on 1407 reviews
84%
(1184)
7%
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A
Anonymous
Love the scents

Love the scents. So cool to set up the beads and wicks. Easy to use and easy to remove wick when done.

D
Daramak
Excellent customer service!

I was so impressed with the quick and efficient communication I received when I had a question for their product and store!

T
Tracy
Relaxing candle

Watching this candle burn is as relaxing as the scent that it creates. Super pleased with this product.

K
Kara
Love mine!

Will never go back to a regular candle again. Love the scent and the wood wick. Perfect touch! Can’t wait to give them as Christmas presents!

D
Deej
It’s so good

Full disclosure. I bought this after seeing several targeted ads. I love candles but worry about the flames and have concerns over materials used. I didn’t think this would be good. I was wrong. The laundry scent is amazing. Light, fresh, clean. The pearled wax is so fine and pretty and i love the creativity and flexibility you have to combine colors, scents, and vessels to truly create whatever you want. Im surprised to say, I intend to be a repeat customer. PS: I got a sample of the cozy crackle scent and holy moly it smells like a delicious pumpkin spicy dessert.